It's a classic case of bait and switch. Several Northern Michigan hotels are being accused of tricking travelers into booking rooms at closed facilities and then moving their reservations to hotels with fewer accommodations.

SEE ALSO:  Hotel From Hell - Michigan Hotel Clerk Calls Guest a 'Dumb Democrat' + Boots Family in the Middle of the Night

According to a filing issued by Attorney General Dana Nessel, customers were allowed to book rooms at facilities that had already been closed. Upon their arrival, they were moved to rooms that they did not select at nearby hotels.

The Notice of Intended Action (NIA) was filed against three properties:

  • Beach House Hotel
  • Crown Choice Inn & Suites
  • Hamilton Inn Select Beachfront

The Crown Choice Inn & Suites is the hotel that drew national attention last year after a mother and her children were evicted from a room in the middle of the night, following a dustup with the hotel's desk clerk. That clerk was subsequently fired.

No Refunds Were Issued

Customer complaints indicated that they were denied refunds because canceling their stays would have fallen outside the hotels' 72-hour cancelation policies. Those complaints led to the investigation by the Attorney General's office.

"The refunds are denied even though the consumer was not made aware of the original hotel’s closure at any time prior to the consumer arriving in Mackinaw City," the NIA stated.

According to Fox 2, the properties have until February 18 to respond to the filing and take appropriate steps to correct the problems that have been cited.

You can read the full contents of the Notice of Intended Action here.

 

The Coolest Michigan Water Towers

We have some really cool and unique water tower designs in the state and I wanted to highlight some of the coolest ones that I've found, and would love for you to send me any photos you have of your hometown water towers to add to the list. I'm sure there's way more out there that I haven't come across yet.

10 Must Find & See Michigan Speakeasies

Prohibition and Michigan have an interesting relationship. Although the nationwide constitutional ban on the production, importation, transportation, and sale of alcoholic beverages started on January 17, 1920, Michigan had a jump on things starting its ban way back January 17, 1917. As a result, Speakeasies popped up everywhere, and the tradition still continues today. From nostalgic, modern chic, or just your good ole' dive bar that's been around forever, the Speakeasy is alive and well in Michigan. Check out 10 Must Find & See Speakeasies around the state.

Meet the Flint Area Folks Who've Competed for Real Money on TV Game Shows

Jeopardy, Wheel, Millionaire, you name it, Flint-area folks have been on it.

Over the last several decades, we've seen lots of people from our area competing for and sometimes even winning big money.

Our list includes a former Grand Blanc resident whose Jeopardy strategy is still used today and is reputed to be a maneuver that Alex Trebek hated.

And we even have one gentleman from Flint who's considered a game show expert, appearing on five different shows over the years.