Contact Us

Consumers Energy Warns Customers About Utility-Bill Payment Scam

Velo Steve, Flickr

Consumers Energy is warning its customers to be aware of a nationwide utility-bill payment scam that’s made its way to Michigan.

Under the scam, a customer may be contacted in person, through fliers, social media or text messages. The scammers claim that President Obama will pay a person’s utility bill through a new federal program.

Customers to provide their social security numbers, or other personal identifying information, in exchange for a bank routing number that will allegedly pay their utility bills. In reality, there is no money, and customers believe they have paid their bills when in fact they have not.

“For your protection, never disclose personal information, including financial account numbers or social security numbers, over the phone or internet to someone you do not know,” said Doug Detterman, customer care manager for Consumers Energy.

Customers with questions or concerns that they may have participated in this scam can call Consumers Energy at 1-800-477-5050.

Best of WFNT

Recommended for You

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Please solve this simple math problem to prove that you are a real person.

Sign up for WFNT Treasure Trove quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive WFNT Treasure Trove contests, events, coupons, presales, and much more delivered to you for FREE.