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Consumers Energy Warns Customers About Utility-Bill Payment Scam

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Consumers Energy is warning its customers to be aware of a nationwide utility-bill payment scam that’s made its way to Michigan.

Under the scam, a customer may be contacted in person, through fliers, social media or text messages. The scammers claim that President Obama will pay a person’s utility bill through a new federal program.

Customers to provide their social security numbers, or other personal identifying information, in exchange for a bank routing number that will allegedly pay their utility bills. In reality, there is no money, and customers believe they have paid their bills when in fact they have not.

“For your protection, never disclose personal information, including financial account numbers or social security numbers, over the phone or internet to someone you do not know,” said Doug Detterman, customer care manager for Consumers Energy.

Customers with questions or concerns that they may have participated in this scam can call Consumers Energy at 1-800-477-5050.

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