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ExpressSOS.com Hits One Million Transactions

courtesy Sec. of State

Secretary of State Ruth Johnson announced that the new Secretary of State online services available at ExpressSOS.com has now topped one million transactions, meaning more Michigan residents are choosing to save time by going online.

Johnson said “there’s never a line online” and “many of our most popular transactions can now be done in minutes from the comfort of your own home or anywhere you have Internet access, so please visit ExpressSOS.com the next time you have Secretary of State business.”

The new and improved transactions at ExpressSOS.com allow you to:

  • Change your legal address
  • Renew or replace a driver’s license
  • Order a replacement title
  • Renew license plates
  • Obtain a duplicate vehicle registration, and more

According to the Secretary of State, every year more then 10 million people visit a Secretary of State office, but most are only required to visit once every eight years to have a new driver’s license or state ID card photo taken. Of the nine million vehicle plate renewals processed in 2010, about 6.5 million were done in the offices, Johnson said. Nearly 700,000 people a year come into the offices just to change an address.

The online option also benefits customers who must visit an office by allowing clerks to devote more time to them. Customers can also continue to perform many transactions through mail as well as renew their vehicle plate tabs at Self-Service Stations, many of which are available 24 hours a day at offices throughout the state.

Johnson said her office has received many compliments about ExpressSOS.com from customers and it is clear they like having a convenient option. “I just wanted to tell you that I appreciate being able to complete my business online instead of having to go to an SOS office,” wrote a customer from Sterling Heights. “What a time saver and it can be done 24/7. Keep up the good work! Thank you.”

For more information about Secretary of State online services and other programs, visit www.Michigan.gov/sos.

 

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